At corevaultshop.com, we are committed to providing our customers with high-quality products. If you are not satisfied with your purchase, we will do our best to ensure that you are able to get a smooth refund. Here is our refund policy:
- Refund Eligibility
You must request a refund within 30 days of receiving the item.
Items must be returned in unused condition and in their original packaging with all tags attached. - Refund Request
If you would like to request a refund, please email mills@corevaultshop.com through our Contact Us page.
Please include your order number, date of purchase, and reason for the refund. - Refund Processing
Once we receive and inspect the returned item, we will process the refund within 5-7 business days.
Refunds will be issued to your original payment method and processing time may vary by bank. - Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
If the item is defective, you will receive a full refund for the return shipping costs. - Special Cases
Special price items and custom items are not eligible for refunds unless the item is defective.
If you have any questions, please feel free to contact us. We will serve you wholeheartedly.